Frequently Asked Questions
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General
Just One Thought is a premium journal and planner store dedicated to providing high-quality writing companions for every journey. We offer a diverse range of journals from classic leather-bound to eco-friendly options.
Yes! We offer complimentary gift wrapping for all orders. Simply select the gift wrap option during checkout.
Products
We offer daily planners, travel journals, sketchpads, leather-bound journals, eco-friendly notebooks, and curated gift sets. Each product is crafted with premium materials and attention to detail.
Consider your primary use - daily planning, travel documentation, creative sketching, or professional notes. Browse our categories or contact us for personalized recommendations.
Payment
We accept M-Pesa and Pesapal (which supports credit/debit cards and mobile money). All transactions are secure and encrypted.
Shipping
We offer nationwide delivery across Kenya. Orders are processed within 1-2 business days. Delivery typically takes 3-5 business days depending on your location.
Returns
We accept returns within 14 days of delivery for unused items in original packaging. Please contact our support team to initiate a return.
Product Care
Keep your leather journal away from direct sunlight and moisture. Use a soft cloth for cleaning. Apply leather conditioner occasionally to maintain its quality.
Still Have Questions?
Our support team is here to help you with any questions or concerns.